What can I do, if I can't find the products or services on your site?Please fill out the form and send to us. We will find it and notify you the results. We are dedicated to help you locate the products or services that you can't find.
Do you wholesale?Absolutely. We do both Wholesale (B to B) and Retail (B to C). We will help business to find the products or services they have trouble to find, just like our "International Business Opportunities". If you are paying too much or looking for reliable supply sources for certain products, please email all your requirements to us. We will find quality sources at low prices for you.
How do I place orders?Please email your order to rarefoun @rarefound.com. We will process your order as soon as possible.
What are the payment methods?We accept money orders, checks, visa and master cards. All the orders require pre-payments. Please allow 7 days for check clearance. Money orders and credit cards will expedite the order.
How can I pay CREDIT CARDS? There are two options:
1. Please go to www.secure.paypal.com. Set up your account, and use "Send Money" function to make payments to us.
2. Email your card information to rarefoun @rarefound.com, or fax to (425)793-7237.
How are orders shipped?Via UPS ground or Priority Mail by the post office. Please specify rush orders in your order form, if you request overnight or second day shipping.
* Are shipping and handling charges included in the products' prices?
No. They will be based on the weight and quantity of the order.
How do I check my order status?Please email us. We will let you know as soon as possible.
How do I contact you?Please email us any questions you may have. We will respond as soon as we can. That is one way to keep costs low and pass on savings to our customers.